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HP Recommended
HP Officejet 6500

to scan using my HP Officejet 6500 I need the HP Soultion Center on my computer;  how do I download it, where do I find it

1 REPLY 1
HP Recommended

Hi @ar304 

 

Try to install with the next drivers:

>> Officejet 6500 - software driver - Windows

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

 

Best regards,

ferRX.
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@ferRX / I am a volunteer posting answers on my own time.
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