• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP OfficeJet 6958 All-in-One Printer
Microsoft Windows 10 (32-bit)

Hp 6958 - how do I scan to my desktop?

It is not recognizing the printer.

 

1 REPLY 1
HP Recommended

@Kiber 

 

Welcome to the HP User Community.

 

Considerations

  • Has scanning ever worked?
  • Are you scanning a document?  This printer scans 1-sided from the ADF.
  • Is the full driver printer software installed on the computer?
  • How is the printer connected?
  • How are you scanning?  On the printer, using software or application on the computer?
  • Is "scan to computer" enabled (in the printer software)?

 

References / Resources

 

Read...How-to document

HP Printers - How to Scan

 

Read...

 User Guide

Pages 31-32

 

Check...

 Product Specifications for the HP OfficeJet 6958 All-in-One Printer (P4C84A)

 

Try...

Webscan – located in the Embedded Web Server (EWS) – No additional software

This option requires a network connection and EWS

 

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

 

NOTE:  Webscan feature  is not available on Laser printers

 

If the printer is on the network,

If the EWS feature is available on your printer,

 

First Time Use Only:  Enable Webscan

  • Open your favorite browser > type / enter Printer IP address into URL / Address bar
  • Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan
  • Click Apply to save any changes

 

Use Webscan

  • Open your favorite browser > type / enter Printer IP address into URL / Address bar
  • Tab Scan > Webscan 
  • Set up Webscan the way you want it - for example, set the Source to ADF
  • Click Start Scan to scan your document / image using Webscan
  • After the scan is complete, Save the scan to your computer.

 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP OfficeJet 6958 All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.