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- HP Community
- Printers
- Printer Setup, Software & Drivers
- scratch card

Create an account on the HP Community to personalize your profile and ask a question
08-29-2018 08:34 AM
have scratched the card to register for 'free15 pages/month' instant ink - pin code on back of card is not being accepted =can't redeem the £3.50 during signup - why is my scratch card number not being accepted - there isn't a number on the bottom of the wireless network test page - unless you can tell me exactly where to look for it - please help - has it been given a different name?
08-29-2018 04:05 PM
Welcome to the HP Forums,
We'll be with you until it's all sorted.
Here's what you need to do for the HP Instant Ink enrollment:
- The printer must be set up on a wired or wireless network and Web Services must be turned on.
NOTE:
A USB cable connection does not provide the required Internet access for HP Instant Ink.
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An email address: A valid email address (Gmail, Hotmail, Yahoo, etc.) is required to sign up for the HP Instant Ink service.
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A valid credit or debit card: A list of accepted credit and debit cards displays when you sign up for the HP Instant Ink service.
Step 2: Sign up and use the printer claim code to add your printer to HP Instant Ink
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Go to HP Instant Ink and click Sign Up Now to get started.
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Select your printer from the list.
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Choose a plan or click Enter pin code/key to enter an enrollment/prepaid key.
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If you purchased an enrollment card or a prepaid card from a participating retailer, click Enter pin code/key and then type the key found under the scratch-off portion of the enrollment or prepaid card.
Make sure you type the code/pin exactly as it displays on the card, or the enrollment cannot complete.
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If you have not purchased an enrollment card, select from the available plans.
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FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 2 ONWARD
(By the end of this article all the issues should be resolved)
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48 hrs, and have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.