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‎10-05-2019 03:35 PM

HP Recommended

HPb office jet 3830

2 people had the same question
1 REPLY 1

‎10-08-2019 11:09 AM

HP Recommended

@JayceBQ, Welcome to the HP Support Community!

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Check for any options/icons on the printer which can be accessed like a back arrow, home screen icon,  question mark or any other options on the printer screen.

 

Remove the ink cartridges and re-insert. Make sure all the packaging material from inside the printer is removed.

Try to proceed with the setup.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

1 person found this reply helpful
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