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‎02-19-2025 05:54 AM

HP Recommended
Product: HP OfficeJet Pro 9014e All-in-One Printer

Up to december 2024, I was able to scan (HP Smart) and save the document as a searchable PDF. Now it is no longer possible. I only have 2 options (basic PDF of Picture) instead of 3. Did HP change the app? Is there a solution in the settings?

Naatje74_0-1739969404381.png

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-26-2025 07:18 AM

HP Recommended

Hi @Naatje74 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

Please try the below suggestion and let me know if this helps.

 

As the full feature software now does not have the said option, Save scans as editable text with Optical Character Recognition (OCR) in HP Scan for Windows.


Refer to the link below for detailed instructions.

 

HP printers - Scan as Editable Text (OCR) with HP Scan (Windows) | undefined

 

 

If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

 

 

I am an HP Employee.

View solution in original post

1 person found this reply helpful
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4 REPLIES 4

‎02-26-2025 07:18 AM

HP Recommended

Hi @Naatje74 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

Please try the below suggestion and let me know if this helps.

 

As the full feature software now does not have the said option, Save scans as editable text with Optical Character Recognition (OCR) in HP Scan for Windows.


Refer to the link below for detailed instructions.

 

HP printers - Scan as Editable Text (OCR) with HP Scan (Windows) | undefined

 

 

If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

 

 

I am an HP Employee.
1 person found this reply helpful
Was this reply helpful? Yes No

‎02-28-2025 12:34 AM

HP Recommended

If the option to save a document as a searchable PDF has disappeared in the HP Smart app, it suggests a change in your setup—either due to an update, a shift in settings, a licensing restriction, or a compatibility issue with your printer or device.

 

Alternatively, workaround with third-party tools to make your PDF searchable is a practical method.

1 person found this reply helpful
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‎03-01-2025 02:26 PM

HP Recommended

Hi @Naatje74 

 

Thanks for letting us help you out! 

 

If you're all set, please mark this post as 'Accepted Solution' to help others find the answer and also I can do a virtual happy dance! 

 

If you need anything else, I'm all ears (or rather, all text). Just let me know! 

 

You're awesome, and I'm honored to have been your go-to guide today! 

 

Stay fantastic, and have an amazing day ahead! 

 

Regards, 

Hawks_Eye

I am an HP Employee.
Was this reply helpful? Yes No

‎03-02-2025 01:07 AM

HP Recommended

Hi, I downloaded the HP Scan and it works perfectly. I also found the solution in the HP Smart app. It was very simple, I was no longer logged in. I know, stupid that I did not see that. But by admitting this, it may help other people 😉

Thanks

 

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