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‎04-28-2024 02:57 PM

HP Recommended
Operating System: macOS 10.12 Sierra

In setting up 7602 HP smart tank printer this printer reads "software is setting up printer"? Afrwe sever attempt to restart aways reads the above statement. 

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1 REPLY 1

‎04-30-2024 07:43 AM

HP Recommended

Hi @Gullahnative,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with setting up your printer.

To understand the issue and help you, please share the details listed below:

 

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Is this the first time you are setting up the printer hardware and adding the printer to your devices?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

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