• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎02-23-2026 07:37 PM

HP Recommended

Need scanner software and driver officejet 5258, windows 11 x64.  The printer part is working well.

 

Tried the universal hp scanner software webpick 63.6.6364-sj0001_full-webpack.exe.  It installed but does not find the device.  I uninstalled and am looking for solution.  Thanks Dennis

1 REPLY 1

‎02-24-2026 12:26 AM

HP Recommended

Hi @Dennis277 

1. Please install the next driver for your scanner:

>> https://ftp.hp.com/pub/softlib/software13/printers/OJ5200/Full_Webpack-44.9.2759-OJ5200_Full_Webpack...

 

2. Once installed open HP SCAN and scan your document.

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

_dodecaedroh.gif

@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->