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Hi, I just bought a new Macbook Air and am having trouble connecting it to my  Samsung Xpress M2070FW printer. I downloaded the Samsung Universal Print and Scan Driver provided here: https://support.hp.com/us-en/drivers/samsung-xpress-sl-m2070-laser-multifunction-printer-series/mode...

 

However it is not working and when I print, pages come out with random characters rather than the text that should be printed.

 

Can anyone help with this problem? Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @pandamystery 

You may need to restart printer settings on you Mac.

 

1. Please follow steps from the next video:

 

2.  Then install again your Samsung software for Mac:

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif,.-,.-,.-,.-


@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

Having trouble with printing issues like stuck print jobs, connection problems, or incomplete driver setups? Resetting the printing system on your Mac might help. This quick, step-by-step video will show you how, so you can start printing again. For other helpful videos go to ...
3 REPLIES 3
HP Recommended

Hi @pandamystery 

You may need to restart printer settings on you Mac.

 

1. Please follow steps from the next video:

 

2.  Then install again your Samsung software for Mac:

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif,.-,.-,.-,.-


@ferRX / I am a volunteer posting answers on my own time.
Having trouble with printing issues like stuck print jobs, connection problems, or incomplete driver setups? Resetting the printing system on your Mac might help. This quick, step-by-step video will show you how, so you can start printing again. For other helpful videos go to ...
HP Recommended

That worked! Thanks so much.

HP Recommended

Great 😊, nice to know that steps worked !

Best regards !

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
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