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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Paul_Flak
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software update

HP Recommended
hp f4280
Microsoft Windows 10 (64-bit)

Since your latest update I can not access the Hp solution centre, all I get is a pop up window that shows F and I on it with hp solution center on the top left of screen. Uninstalled / re installed program repeated, dropped my firewall and still nothing.

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TEJ1602
HP Support Agent
HP Support Agent
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@Paul_Flak, Welcome to HP Support Community!

 

Adobe has stopped supporting the Flash player that was required for HP Solution Center. There is no update on new software as of now.

 

I would suggest you try the Windows built-in drivers. Follow the steps below:

 

•    Go to Control Panel - Devices and Printers - Click on "Add printer" and follow the on-screen instructions.

•    When the page prompts for the drivers, select "Windows update". The driver list will be updated.

•    Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.

 

Refer to this document HP Printers - Installing and Using the Windows Built-in Print Driver for help.

 

Note: If the printer is not found in the list, try Deskjet 990c or Deskjet 6980 to install the printer as these are the generic printer drivers.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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