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judy550
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Message 1 of 2
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Flag Post

software

‎01-14-2021 11:57 AM

HP Recommended
Product: hp photosmart C4480 all-in-one
Operating System: Microsoft Windows 7 (64-bit)

HP Solution Center software no longer comes up on my computer.  I downloaded the software and restarted my computer.  A screen with a small "f" and a small "i" pop up but nothing happens.

Category:
1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎01-18-2021 02:42 AM

HP Recommended

@judy550, Welcome to the HP Support Community!

 

Adobe has stopped supporting the Flash player that was required for HP Solution Center. There is no update on new software as of now.

 

If the issue persists, Install the printer using Windows built-in driver

Refer to this document to know how. Try printing.

Note: If the printer is not found in the list, try Deskjet 990c or Deskjet 6980 to install the printer as these are the generic printer drivers.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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