Product: HP Officejet Pro 8710 / HP Scan and Capture
Operating System: Microsoft Windows 10 (64-bit)
My scanner is now scanning every other page as 'upside down' (that is, its not rotating the page correctly) scanning from two sided source to multipage PDF. But *sometimes* a couple of sequential pages scanned are both correct.
It may be trying to be clever about document scan orientation??
It worked before I upgraded the version of HP Scan and Capture (current is 18.104.22.168)
I could live with this if it were possible to rotate every other page manually before saving to a multipage PDF, but that doesn't seem an option.
If the issue persists, I recommend you delete the driver at the root level and retry, follow the steps below:
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete' or `Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s")
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
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