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HP Recommended
HP DeskJet 2820e All-in-One Printer
Microsoft Windows 11

i am in papua New guinea, i bought a new HP DJ 2820e printer and i have set it all up however i can print because i did not complete the setup that is for the HP+ which is not available for my country. we a huge consumers for hp but yet my country is not listed in the asia pasific region

1 REPLY 1
HP Recommended

Hi @NiuginiITS,

 

Welcome to the HP Support Community! 

 

I can imagine how frustrating it must be to hit a roadblock right after setting up your brand-new printer! While HP+ isn’t available in Papua New Guinea, don’t worry, you’re not locked out. Your printer is more than ready to work with regular ink cartridges from the store, and even the ones that came in the box should do the trick.

 

HP is all about keeping you printing smoothly, so if those cartridges aren’t cooperating, just share any error messages or codes. We’ll get this sorted out, because a printer should print, not cause headaches!

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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