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‎04-29-2024 11:40 AM - last edited on ‎04-29-2024 01:36 PM by Moderator

HP Recommended

I have tried to use the support page, call the support line, chat with an agent.  Nothing works.  My support dashboard has a swirling circle, cannot get my printer set up......worst purchase experience ever.  I doubt I'll ever buy an HP product again.

 

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1 REPLY 1

‎04-30-2024 03:09 PM

HP Recommended

Hi @murphystreeter,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with setting up your printer.

To understand the issue and help you, please share the details listed below:

 

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Error messages or Blinking lights (if any) on the unit.

- May I know which application you are using to print?

- How r u planning to connect your printer, via USB cable or wireless?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

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