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‎03-03-2021 05:56 AM - edited ‎03-03-2021 09:06 AM

HP Recommended
Product: HP LaserJet Pro MFP M128fw
Operating System: Microsoft Windows 10 (64-bit)

Hello Team,

 

I am unable to configure web service for eprint in HP LaserJet Pro MFP M128fw.

please help me out how to configure that because I am not able to configure it from the mobile network and my organization network. I am already open my firewall ports 80,443 but still having the same error. I am connected with fast-ethernet to the printer i put static IP address 192.168.0.22 /23,

 

It only showing connecting like this please help me with that.

Abhishek_Pandya_0-1614776143558.png

 

  

Category:
2 people had the same question
1 REPLY 1

‎03-06-2021 02:03 PM

HP Recommended

Hio@Abhishek_Pandya, Welcome to the HP Support Community!

 

I understand that you need to help to connect HP cloud services, Don't worry I'll try to help you out.

 

 

The below link contains a self-help document, this will assist you in HP Printers - Turn On Web Services 

 

https://support.hp.com/ca-en/document/c05329102

 

Please follow the below support document to print with HP ePrint:

https://support.hp.com/us-en/document/c03721293

 

As the print does not print from the mobile device only, I suggest reviewing these guidelines for pint problem with HP ePrint, and to ensure your email meets the requirements for the service:

https://support.hp.com/us-en/document/c03601466

 

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, T

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