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‎05-28-2025 08:18 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Cannot download software for HP SMART TANK 581

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1 REPLY 1

‎05-29-2025 10:10 AM

HP Recommended

Hi @magriet1 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

It looks like others have faced similar issues when trying to download software for the HP Smart Tank 581. Here are some steps to troubleshoot:

 

1. Check HP’s Official Download Page

  • Visit HP’s support page for the Smart Tank 580 series.
  • Ensure you're selecting the correct operating system (Windows 10 64-bit).

2. Disable VPN or Proxy

  • If you're using a VPN, disconnect it before attempting the download.
  • Some HP downloads may not work properly when routed through a VPN.

3. Try a Different Browser

  • Use Google Chrome or Microsoft Edge instead of your default browser.
  • Clear your browser cache and cookies before retrying.

4. Use HP Easy Start

  • HP provides HP Easy Start, which automatically installs the correct drivers.
  • You can find it on HP’s driver page.

 

Let me know if any of these steps help!

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
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