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HP Recommended
dell inspiron
Microsoft Windows 10 (64-bit)

after downloading the driver, nothing happens. After extracting the file it just disappears from the screen.

1 REPLY 1
HP Recommended

Hi,

Click the Start button and type %temp% into the search bar, then open the shown Temp folder.
Open the latest HP installation folder which begins with 7z (e.g. 7zS1234)
Double click HpSetup.exe and the installation should now launch.

 

Shlomi



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