universal scanner driver for HP CLJ CM1312 Scan (USB\VID_03F0&PID_4F17&MI_00)

[Hamburgo]

Finally, after many years of frustration, there is also an HP universal scan driver, just like it has been available for printers for decades.

The problem, however, is that this driver (version 51.8.5837) does not yet support the older scanners/printers.

That's too bad.

I need support for the HP CLJ CM1312 Scan model (USB\VID_03F0&PID_4F17&MI_00)

The universal scan driver does not recognize this printer/scanner.

The last version of HP-Scan that I know of that recognizes/supports this scanner is the HP LaserJet Pro M426fdw MFP model (version 38.0.745.0)

Dear developers of the Universal Scan driver,

please put in the USB detection for the older models like HP CLJ CM1312 etc. into the driver.

Many thanks

[A_Gayathri]

Hi @Hamburgo,

Welcome to the HP Support Community

I understand you are facing an issue with your HP universal scanner driver for HP CLJ CM1312 Scan (USB\VID_03F0&PID_4F17&MI_00). Not to worry I will help you to get a resolution to resolve the issue.

 This needs one-on-one interaction hence I'm sending a private message to assist you with the next action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Hamburgo]

Hi @Gaya1239,

many thanks that you trying to help me.

Now, I am logged in, but I can not see a little blue envelope.

I see only a white envelope and after a click on this, I get the message:

No Messages

Direct messages from community members will appear here

Hopefully your next try will have more success.

Kind regards

Hamburgo