update certificate

[AlaskanMama]

update certificate for map m277 dw assistance

[Hawks_Eye]

Hi @AlaskanMama 

Welcome to the HP Support Community! We're here to help you get back up and running.

Before jumping into steps, let’s clarify a few things so I can guide you accurately.

When you say “update certificate for map m277 dw assistance”, I want to make sure I understand the context:

• Are you referring to an SSL/TLS certificate update for a web service or device management portal (MAP M277 DW could be a printer model or a mapped resource)?
• Is this about a firmware-related certificate on the HP LaserJet Pro M277dw printer, or are you working with a Windows/Linux environment where the printer’s certificate needs updating for secure communication?
• Do you already have a new certificate issued (from a CA or internal PKI), or are you looking for guidance on how to generate and install one?
• Is the assistance needed for network printing setup (like HTTPS, IPP, or EWS access), or for driver/software communication with the device?

Understanding whether this is about the printer’s embedded web server, a driver/software trust issue, or a broader PKI update will help me tailor the right path forward.

Could you tell me a bit more about the exact scenario — is this happening on the printer itself, or in your system environment?

We're looking forward to helping you get back up and running! 

Regards, 

Hawks_Eye

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