update drivers 4155e

[JJJSSS]

How do i update the drivers for my printer. The window from HP never does anything.

[Kuroi_Kenshi]

HI @JJJSSS,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding updating the drivers for your HP DeskJet 4155e printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

1. Download from HP website.

Visit HP Support: Go to the HP Support website.

Search for Your Printer: Enter your printer model (DeskJet 4155e) in the search box and select the correct model from the list.

Select Your Operating System: Ensure that the correct operating system version is selected for your computer.

Download the Driver: Find the latest driver available for your printer and click on the download button.

2. Install the Driver

Run the Installer: Once downloaded, open the installer file. It’s usually in the ‘Downloads’ folder unless chosen otherwise.

Follow Setup Instructions: Follow the on-screen instructions to complete the installation of the new driver.

3. Use HP Support Assistant

If you have HP Support Assistant installed:

Open HP Support Assistant: Search for it in the Windows search bar and open the application.

Check for Updates: Click on your printer and select 'Updates' to check for driver updates, and install the recommended updates.

4. Manually Update Through Device Manager

Open Device Manager: Right-click the Windows Start button, then select 'Device Manager'.

Find Your Printer: Under 'Printers', find your HP DeskJet 4155e printer.

Update Driver: Right-click on the printer name and select 'Update driver'. Then choose 'Search automatically for updated driver software'.

Troubleshooting the HP Installation Window

If the HP installation window does not proceed with any updates:

• Ensure Internet Connection: Verify that your internet connection is stable.
• Disable Antivirus Temporarily: Sometimes antivirus software can block installations. Try disabling it temporarily during installation.
• Restart Your Computer: After downloading, restart your computer before attempting installation.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,