• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
envy 750-217c
Microsoft Windows 10 (64-bit)

i ran hp support asst. but failed at updating that 1 driver. so i did it manually in device manager, but on intels site the version of the driver is different than the one i have.

 

my current driver = 22.20.16.4691   6/2/2017 is the driver date

 

is this correct?

2 REPLIES 2
HP Recommended

Hello,

 

Sorry to hear about the issue. I don't see any responses to your issue so I thought that you might want to post this on the forum link below instead as this forum is visited by experts from the printer team.

 

https://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/bd-p/DesktopQA

 

 

Wilson

"Although I am a HP employee, I'm speaking for myself and not on behalf of HP"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"
HP Recommended

Hi, The one currently on HP product support page is version 20.19.15.4474 Rev.A. You can download it from below URL if HP support assistant can't get throught.  Intel may post newer version on its website but it may be not yet fully tested by HP.

 

https://support.hp.com/us-en/drivers/selfservice/hp-envy-750-200-desktop-pc-series/9259609/model/103...

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.