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HP Officejet Pro 8625 e-All-in-One Printer

The owner information remains on the printer and I need to clear all settings to restore factory settings so I can start fresh setting up the printer

4 REPLIES 4
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Bernard42_0-1676299986017.jpeg

 

 

         Hello Veromay,

Partial Reset:

Partial reset only refreshes the printer and deletes the unneeded memory. It is useful to solve minor importance problems, such as slow printing, cartridges errors, etc.

 

https://www.webcartridge.co.uk/blog/how-to-reset-the-hp-officejet-pro-8600-and-8610-printers

 

To reset your printer, above :

 

                                    Excellent Day.

 

 

            * Click on YES button  to say thanks, 

            * Click on the button Accepted Solution if the question is answered.

 

                 Best regards,

                     

                      

Bernard42.
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The reset was to restore Factory Settings and now I can not access any of the settings for wireless or other setup items because they are  "locked by the Administrator"- Where do I go to gain administrator access and what are the factory settings for admin?

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I just ran a Printer Status Report and under Connectivity Settings it says "Admin Password: Not Set" - where do I go and how do I set the admin password?

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Thank you for your response. I still do not have the printer working.  I kept having issues so did the complete reset. It seems to copy and print at the printer, but I am having difficulty with "Printer setup" with my Windows 10 Desktop PC . Is there a way to have the Control Panel Tools stay unlocked? I can unlock at each function,  but I believe that may be the issue with running the setup software. ( I can unlock it individually with the admin password, but I continue to have difficulty with pairing the Desktop with the Printer). Any advice would be most welcome.

Thanks in advance,

Veromay

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