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‎08-14-2021 03:47 AM - edited ‎08-14-2021 04:06 AM

HP Recommended
Product: envy 6234
Operating System: macOS 10.13 High Sierra

how do I get my Envy 6234 to work with MacOS desktop?

When I try to print I get printer is not connected message

However I can connect to scanner, and it has printed HP Network configuration page from settings???

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-14-2021 04:13 AM

HP Recommended

Hi,

Try resetting the printing system and check if that may help:

*Be aware that resetting the printer system will remove any existing print queue and reset any customized driver settings.

Click the Apple menu, and then click System Preferences .
Select Printers & Scanners.
Right-click (or Ctrl + click) your product in the Printers list in the left panel, and then click Reset printing system .
Click OK to confirm the reset.
Type your user Name and Password .
Click OK . The printing system resets.

 

Now click the plus sign and select your printer, select AirPrint or Secure AirPrint from the Use drop-down menu, click Add and try printing.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎08-14-2021 03:51 AM

HP Recommended

And it works fine with iOS devices

Currently I have to move documents to cloud and print from there 😞

Was this reply helpful? Yes No

‎08-14-2021 04:13 AM

HP Recommended

Hi,

Try resetting the printing system and check if that may help:

*Be aware that resetting the printer system will remove any existing print queue and reset any customized driver settings.

Click the Apple menu, and then click System Preferences .
Select Printers & Scanners.
Right-click (or Ctrl + click) your product in the Printers list in the left panel, and then click Reset printing system .
Click OK to confirm the reset.
Type your user Name and Password .
Click OK . The printing system resets.

 

Now click the plus sign and select your printer, select AirPrint or Secure AirPrint from the Use drop-down menu, click Add and try printing.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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