verifying if i've been scammed or not

[ReppleAZ]

Printer stopped printing in color.  I called [content edited] thinking it was HP support number. can someone confirm this?  i ended up talking to a zoho.com technician and was several mins into the call including granting accessibilty and recording and now i'm afraid i've been scammed.  tryiing to find a human at hp to help confirm if that phone number is legit and if hp uses zoho for support. 

[Dragon-Fur]

@ReppleAZ 

Welcome to the HP Community --

Rats - you were scammed.

I've sent notice to our Moderator team.

Should there be a response, look for a message here before the agent uses other means to contact you.

===============================================

No matter where you landed,

No matter what you saw,

No matter how nice and safe it seemed,

You were never talking to HP Support.

HP does not free-post support phone numbers on the Internet.

HP does not Chat and pop phone numbers,

HP does not ask for your number so they can call you and "connect you to someone who can help".

HP Support accepts in-Warranty repair requests for HP devices:

Printers

 Contact HP Support – Printer Support

HP Support  HP World-Wide Support

Select your region and follow the prompts

HP Support - Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK

 ---------------------------------------------------

Reminders - READ

Online Case Submission to HP Support is available to those whose devices registered and are still in Warranty.

Some regions display phone / chat contact information only after the case is submitted online

Not every issue is covered under the standard Hardware Warranty.  Purchased Care Pack Warranties differ by contract.

HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.

If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.

Important

HP Phone numbers you find on the Internet have likely been hijacked. Old HP phone numbers – for example, those numbers no longer used by HP since the move to “online” case submissions – might have been taken over by thieves.

Never post private information in the HP Community!

Do not be a victim.

Stay vigilant.

=== --- === --- === --- === --- ===

AND

HP will not try to sneak into your system --

HP Support follows very strict protocols for system access.

HP will never tell you your computer is full of bugs -- as a matter of fact, HP Support is not interested whether your computer is full of bugs. 

AND

Any support number you find on the Internet,

Any number that pops-up on the screen,

Any number that results from a chat with an unknown tech,

Any number you are given,

And certainly any time you give out your phone number to any of the above,

It's a scam.

Some of these are far more likely to ruin your life than others.

READ – Be Informed – Be Aware

 HP Fraud Alert: Protecting Yourself from Scams | HP® Official Site

 HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls