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HP Recommended

how do you remove an old printer in HP Smart

1 REPLY 1
HP Recommended

You have to sign in to your HP Account.  Either the web (hpsmart.com) or bring up the app and click on the account icon.

Using either method you will end up at hpsmart.com anyway.

 

click on printer options, then click on Manage Printer Settings

BeemerBiker_0-1756686639010.png

then click on the remove option

BeemerBiker_1-1756686674339.png

It is easier just to hide the printer instead of removing it.

 


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