• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎01-23-2023 08:16 PM - last edited on ‎01-24-2023 07:25 AM by Retired

HP Recommended
Product: hp envy

[edit]

 

ihave a hp envy 7640 all-in-one, seems to be out of warranty,  was so -9 years ago but hp has redefined warranty same as support—won’t even answer issues with prod serial number, redirects to phone on hold oblivion.. funny they had support unti at least aug 22. nownoteither.

 

[edit]

 

other issues; instalink won’t work with non-hp cartridges

seems now to not work with non-hp paper,  locksmart paper?

can’t reinstall driver

wont answer phone..on hold forever, 

 

[edit]

Tags (1)
Category:
1 REPLY 1

‎02-03-2023 05:34 AM

HP Recommended

Hi @grog50

 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To understand the issue and help you, please get back to me with the details listed below:

- Let me know the complete issue that you are facing with your printer.
- Let me know if the printer is connected to Windows Computer or MAC Computer or Android Phone or iPhone.

- Let me know the version of the operating system installed on the computer connected to the printer.
- Connection method - USB, physical LAN, or wireless?
- Error messages (if any) on the unit. 


Take care and have a great day ahead.

Rainbow23 - HP Support.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.