-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- we have a new internet router. How do I connect my printer ...

Create an account on the HP Community to personalize your profile and ask a question
12-18-2019 04:35 AM
My printer is wireless. It is an hp deskjet 2652. I was once connected to wifi. Now that we have a new internet router for home wifi, I am not able to connect to wifi. Everytime i try to pair my laptop with my printer now, I get an error message stating my printer cannot be found. how do i connect my printer to wifi using new router?
12-20-2019 02:48 PM
Welcome to the HP Support Community.
Let's restore the network settings: Press and hold the Wireless button ( ) and the Cancel button ( ) from the printer control panel together for three seconds.
Once done, connect the Printer to the new Wi-Fi.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
12-21-2019 08:11 AM
Hi @toni21
Here's a picture of the printer's control panel -
Option#4 is the Cancel button and option#6 is Wi-Fi. Try these steps -
Network Restore - Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.
If the router has a WPS push button, try these steps -
1) Press and hold the Wireless button on the printer for more than three seconds to start WPS push mode. The Wireless light starts blinking.
2) Press the WPS button on your router.
NOTE: THE MOMENT YOU PRESS THE WIRELESS BUTTON ON YOUR PRINTER, WITHIN 30 SECONDS YOU SHOULD PRESS THE WPS BUTTON ON THE ROUTER.
Or, here's another way to connect -
1) Connect the printer using the Wireless Direct. Please refer to page#65 from the User Guide for steps.
2) Open the browser and in the address or the URL bar type this - 192.168.223.1 to launch the EWS or the printer's page.
3) Go to the network tab > Wireless (802.11) and click on the Wireless Setup Wizard.
Once the printer is connected, the Wi-Fi LED on the printer will become solid.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
01-18-2020 02:21 AM
Are you getting any error message?
Are you using a dual band router?
Let me know.
Asmita
I am an HP Employee