when I press print I get save print output as a file

[missprint1]

when I press print I get save print output as a file

[ShlomiL]

Hi,

What is your printer model?

From the Start menu click the Settings (gear) icon and select Devices, then click on Printers & Scanners.

Select your printer and click on Open Queue, then click the top Printer menu and select Properties.

Within the Ports tab, which port is selected?

[missprint1]

HP Envy 5644

[missprint1]

port is print to file what should it be?

[missprint1]

And having found the ports how do you enable them to be changed

[ShlomiL · Accepted solution]

Check the WSD Port instead the Save to File one, you should jest check it from the list.

[missprint1]

it will not let me change the setting. I have the port box open but cannot change anyting

[Hammerz]

On the "General" tab there should be a "Change Properties" button that will give you Admin privileges to make the change. One you've checked the WSD box, click apply to make the change, should have immediate effect.

[Nightsky_77]

I am having the same problem I followed the steps about changing ports but there is no port labeled WSD another solution note this for the 8610