when printing ebay invoice my printer will only print in landscape mode

[tongatrains]

can anyone tell me why my printer will only print in landscape when printing invoices on eBay? ls this a printer problem or is it something to do with the eBay site. lf l print emails etc. it prints in portrait which is how it used to print on eBay.

[Kumar0307]

@tongatrains, Welcome to the HP Support Community! I’m here to help.

To assist you better, which app are you using to print?

Are you using the HP Smart app?

Check the print settings and change the orientation to portrait. 

Try opening eBay in a different web browser like Google Chrome or Firefox and check if that helps.

For assistance you may refer to - HP print settings guide (Windows, Mac)

Hope this helps! Let me know how it goes. 

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