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HP Recommended

Where can I put in an official complaint? Does someone have an email address or something. I really want to do that rather than be fobbed off

 

2 REPLIES 2
HP Recommended

@madmark56 

Welcome to the HP Community --

 

===========================================

What can our HP Community do?

            Request for Review

 

I've forwarded your concerns to our Moderators for review and possible next actions.

 

Should there be a response, the agent will leave a message here before using other methods to contact you.

 

================================================

 

Request for Review – Please Read

 

A request has been submitted to our HP Community moderators for review and evaluation of your concern.

 

Worth Noting

  • Our HP Community is a peer-to-peer user group.
  • We are not HP Technical Support -- We are not associated with HP Sales, Service, or Warranty.
  • Our request for assistance on your behalf does not guarantee HP will respond nor does our request influence the outcome.
  • The time frame (how long it takes) to receive a response from HP is not controlled by the Community.

Important

  • HP does not free-post HP Support numbers on the Internet.  Not.  Not in secret, not in chat, not in pop-ups, and not so a nice technician can call you back, sneak into your computer, and then tell you your computer is full of bugs.

 

  • Be wary of any posted messages in the Community containing phone or email links – these are likely scammers who mean you harm.

 

  • Please do not post any personal information in the Community.  We are a public resource.

 

  • Be very careful when out on the Internet looking for help - one little dot, space, or letter out of place can land you in trouble.

 

=========================================================

Important

 

Never post private information in the HP Community!

 

Thieves are waiting - do not just hand out your privacy to their keeping.

 

HP Support does not free-post phone numbers for HP Support on the Internet.

 

Your computer is not full of bugs and you do not need to pay a fee for driver support.

 

Pay attention to where you are going.

 

Do not wander around on the Internet looking for help –

When looking for help, start only at legitimate web sites for your product

 

Not your HP store? 

Scroll to the bottom of the store website and click the Flag to change regions.

 

 

Do not be a victim.

Stay vigilant.

 

=== --- === --- === --- === --- ===

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

 

Dragon-Fur

HP Recommended

Hi @madmark56,

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

I am very sorry to hear that you’ve had a frustrating experience. It sounds like you’ve been trying to get a resolution for a while now and feel like you aren't being heard or taken seriously. No one likes feeling "fobbed off" when they are trying to solve a genuine problem. Could you please elaborate the exact issue which will help me to get the issue fixed.

 

Take care and have an amazing day!

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards

Pallipurath.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.