white light flashes on control panel but no printing

[peter5551]

Hello, any help appreciated -

I bought a deskjet2320 and have done the setup.

My MacBook sees it, it is only usb connection (not a wireless printer) and the printer basic functions work, ie I can make copies.

But, when I print the power light flashes, it shows in print queue but then nothing!

Obv issue is that the HP smart app does not see the printer. 

And I cannot find the drivers on the hp website, so is this printer no longer supported by hp?

[Jay_G24]

Hi @peter5551,

I'd like to help!

To assist better -

1.) Is there any antivirus software installed on your Mac? If yes, please try disabling it and check if it works.

2.) Are you using a USB hub?

While you respond to that, go to System Information to check if the USB is detected or not - 

a.) From the Apple menu, choose About This Mac.

b.) Click System Report.

c.) Under the Hardware heading on the left side of the System Information window, click USB. USB 3 devices appear under USB 3.0 Bus, and USB 2 devices appear under USB 2.0 Bus. The printer should be under the USB 2.0 Bus.

If the device is not detected, it may not be receiving enough power or it may be blocked by internet security software. You may also try other ports on the hub or a different cable.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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