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‎03-25-2022 09:23 PM

HP Recommended
Product: HP LaserJet Pro MFP M125ra
Operating System: Microsoft Windows 11

in English: 

Hi guys, I have windows 11 and printer: MFP HP LaserJet Pro M125ra and I can't download drivers on my computer. Therefore, my printer does not print. (Because the PC cannot find the printer). Help plz. Thank you in advance!!!!

 

 На русском:

Привет ребята, у меня 11 виндовс и принтер: МФП HP LaserJet Pro M125rа и я не могу скачать драйвера на комп. Поэтому у меня не печатает принтер.( потому что ПК не может найти принтер). Помогите пж. Заранее спасибо

2 REPLIES 2

‎04-03-2022 11:45 AM

HP Recommended

@Kvil

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Turn on the printer.
  • If your printer is connected to the computer with a USB cable, disconnect the cable from the printer. The software installation prompts you to connect the cable if needed.
  • Go to HP Customer Support - Software and Driver Downloads.
  • If a Let's identify your product to get started page displays, click Printer, type your printer model number and then click Submit.
  • The software results page for your printer displays with the default operating system selected.
  • If you need to change the operating system, click Change, select your version, and then click Change.
  • Under the Driver heading, click Download.
  • During the installation, select the Typical or Recommended type of installation when prompted by the software installer.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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‎05-04-2022 06:55 AM

HP Recommended

I want to write, I do not understand what you are saying in this manual. Help me please. When I click on the link it doesn't work, it gives me a 404 error.

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