x64 driver for Deskjet 6980

[Guermantes]

Hi,

I have several HP network printers including a Deskjet 6980 that works via my home network on 4 other Win 10 64 bit systems.

Just purchase an HP Envy running the same version of Win 10 64  (1909) & the add printer assistant does not list the 6980.

Tried the Windows update option. Tried configuring via the TCP address as I usually do, says printer is not on the network. Tried cycling the router. Office jet & LaserJet printers are known & easily configured. Support advice says that Windows software can configure the 6980 but things that you're liable to read in the bible - the aint necessarily so. All I need is the .inf  driver for the Deskjet. Any help would be gratefully received

Thanks

[ShlomiL]

Hi,

As you say it cannot be found using a TCP address, meaning there is any communication problem preventing the printer communication.

To get a better understanding of any possible cause, can you access the printer's EWS page by typing its IP Address into your browser?

Shlomi

[Guermantes]

Hi ShlomiL & thanks for your response,

The Deskjet responds by typing its IP address in Chrome & I can read the network parameters. 

Any ideas would be welcome as the other two network printers installed like a breeze.

[Guermantes · Accepted solution]

I'm not flagging this as a solution but as a workaround.

Having run out of ideas, I played around installing a range of desk jet drivers. Most would print garbage but the Deskjet 9800 successfully printed a test page. (This needed the update windows drivers to show up in the Add printer list).

The printer can be renamed as Deskjet 6980 in the printer properties.