• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎06-14-2013 08:17 AM

HP Recommended

frequent seeking alignment by the printer is annoying and needs solution immdiatly before you the customers

Was this reply helpful? Yes No

‎10-01-2013 06:27 PM

HP Recommended

I've got an All-In-One 1500 series that does the same thing over and over and over again - appearently there is no permenent fix because the problem always returns. I have bought 3 HP printers and one HP desktop computer. There are things I like about HP but because they don't bother to take of their customers anymore - they won't help me with my newest printer anymore without charging me even though it has never been reliable when useing wireless - their software downloads are grotesquely huge and then they don't work !!

Was this reply helpful? Yes No

‎01-23-2014 05:31 PM - edited ‎01-23-2014 05:33 PM

HP Recommended

I also have the HP PSC 1315 printer and I had had this problem for nearly 6 months (from last August) and now I finally found this solution! It seems to work, at least for now.

I was fortunate enough not to waste 40 pages unlike someone who posted here but the stupid printer has still managed to print me at least 19 (I counted the ones I found) alignment pages so far but as I have been fully aware of its infamous "green" thinking I have entered the same alignment pages that it's given me into the printer again upside up in (most) cases I have been sure that it would print another alignment page ;] Therefore I have only wasted 11 double-sided sheets on those 19 pages!

Hopefully the problem's fixed for good now!!!

Was this reply helpful? Yes No

‎04-13-2014 08:18 AM

HP Recommended

Tried the solution and it didn't work for me.

Was this reply helpful? Yes No

‎09-01-2016 06:25 AM

HP Recommended

Dear Sir,

 

Thank you very much is working perfectly after follow your instruction.

 

Regards,

Khawaja Kashif

Was this reply helpful? Yes No

‎09-01-2016 09:02 AM

HP Recommended

Hi! thank you for posting your results. 

I have closed this thread to help keep the comments timely. If you have more to add, please start a new thread. Click here if you want to learn more about how to start a new conversation/thread.

Please post in a new thread for better exposure. It may also be helpful if you posted a few more details about your computer/printer and your issues.

1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.

If you have any other questions about forum posting, please feel free to send me a private message!

Thank you!"

I work on behalf of HP. I am a Moderator on the HP Support Forums.
Was this reply helpful? Yes No

‎09-30-2016 03:11 PM

HP Recommended

This thread has been locked, For more information on HPPIW please refer to the following support document:

http://support.hp.com/us-en/document/c02681060

The HP Printer Install Wizard is a support application from HP that assisted in downloading printer software. This support application is no longer supported by HP. The last update to this software was on September 22, 2015.

 

To download and install the latest version of software for your HP printer, please visit 123.hp.com, HP support website, or HP Support Assistant (in English).

I Work for HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.