cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Level 3
3 1 0 28
Message 1 of 46
75,749
Flag Post

Solved!

Error 0x8024200b

HP Recommended
HP Photosmart 6520
Microsoft Windows 10 (64-bit)

 

Bye

Help me!!!!

2 problems in 1 day

 

1^ Problem (al 09:00)

My problem is with printer HP Photosmart 6520

 

My hardware is PC Lenovo Z50-70 with initial Windows 8.1 Update at last update in this version,

and upgrade to Windows 10, with 18Gb ram and SSD 256Gb Disk CPU I7-4510U 2.0--2.60 Ghz

 

Upgrading from windows 8.1 to windows 10,

in windows updare, this error is displayed:

 

• Hewlett-Packard - Imaging - Null Print - HP Photosmart 6520 series - Errore 0x80070103

 

 

and in installation history the message is:

Hewlett-Packard - Imaging - Null Print - HP Photosmart 6520 series

 Hewlett-Packard Imaging software update released in November, 2009

 

2^ Problem

 At 21:00, reloaded Windows 10 update and error is changed:

At this moment error is

 

 

• Hewlett-Packard - Imaging - Null Print - HP Photosmart 6520 series - Errore 0x8024200b

 

 

45 REPLIES 45
Highlighted
New member
3 3 0 1
Message 2 of 46
Flag Post
HP Recommended

I got notification of similar topic and errors prior to Windows 10 install.  They were related to a Windows update that failed to install on two devices.  The update will still not install on either device...one with 10 and the other still operating with 7.  Good news is that my HP printer is still connected to network and, as of a couple of hours ago, is still operational.  I still would like to know how to dismiss the problems or, at least, the notifications.

Highlighted
Author
Level 3
3 1 0 28
Message 3 of 46
Flag Post
HP Recommended

Thank you.
Ok, Ok, even my printer and my scanner work well, but it 'stupid ALWAYS have this message every time you use Windows Update. and you can not even remove this update from Windows Update

Highlighted
Level 3
1 1 1 27
Message 4 of 46
Flag Post
HP Recommended

I have just got rid of this update error message on Windows 10 by going into settings, devices, connected devices, then clicking on device manager link at bottom of screen.   Then delete the 'Unknown Printer'.

It worked for me!


 

 

Highlighted
New member
1 1 0 0
Message 5 of 46
Flag Post
HP Recommended

Great advice, thanks - worked for me too!

0 Kudos
Highlighted
New member
2 2 0 0
Message 6 of 46
Flag Post
HP Recommended

Me too.....thanks!  This update is now extinct.

0 Kudos
Highlighted
Level 2
5 4 0 8
Message 7 of 46
Flag Post
HP Recommended

I tried this.  It got rid of the failed updates but I lost use of my printer

 

Take a look at the following for a full fix.  All OK now, Failed updates gone & latest Printer Drivers / Software installed.

 

http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-Software-Recovery/Windows-10-Windows-Updat-fo...

 

Thanks for pointing Me in the right direction.  Up to now, thought this was a Windows Update problem & I had been trying to fix it with DISM & SFC.  Obviously it wasn't.

0 Kudos
Highlighted
New member
2 2 0 0
Message 8 of 46
Flag Post
HP Recommended

Suggest you may have deleted your own printer rather than unknown printer.

0 Kudos
Highlighted
New member
1 1 0 0
Message 9 of 46
Flag Post
HP Recommended

Thank you for the idea/suggestion/solution.  It worked for me, now I can sleep at night :-}

0 Kudos
Highlighted
New member
2 2 0 1
Message 10 of 46
Flag Post
HP Recommended

Thx for the tip.  It also worked for me.

Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation