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Error in Printer System

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HP Officejet Pro 6830

My printer is an HP Officejet Pro 6830 and it says that there is a printer system error.I've reset my printer, but this issue keeps occurring and my printer can't function. The cartridge carrier can't move and the error paper paper jam keeps popping up.

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Message 2 of 2
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@Officejet68303, Welcome to HP Support Community!

 

If you have already performed the steps from the document Resolving 'Ink System Failure', 'System Supply Problem' Errors and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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