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Message 11 of 18
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HP Smart for Windows

I am pretty much an IT retard .....very frustrated

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Message 12 of 18
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I have a LaserJet 200 color M251. EVERY app associated with the printer (print, discover from web page, etc.) can find my printer EXCEPT HP Smart. I've uninstalled and reinstalled but no dice. I printed the test page just fine from my computer. I'm on a Surface.

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Message 13 of 18
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Hi. Is your surface running Win RT? Can you try running "Get HP Full-Featured Software" from the Resources section of the app (see attached)?

I work for HP.

Say "Thanks" by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution".
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Message 14 of 18
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You say that there is a Windows Store error in trying to download HP Smart App? Another reason why HP should offer this application on their website. Until you do, I refuse to install HP Smart App and will never purchase an HP printer again. I refuse to allow Microsoft to install whatever they want on my computer and that is what will happen if I try to download HP Smart App from the Microsoft store because I will be required to enable Windows Update. Not allowing the HP Smart App download is not supporting your own product and you have lost me as a future customer.

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Message 15 of 18
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HORRENDOUS.. why has HP done ... using HP 7645 printer all in one...  why not leave well enough alone.. " if it ain't broke..don't fix it"  what horrible new software.. go back to the old e-z to use software from 5 years ago..this is  total garbage...

 

always have used HP printers for the past 20+ years..  why make this complicated trying to save a simple scan... d/l HP Smart 3x.. and still it gets lost in the shuffle...   wow... wow .. wow.. junk...

 

what have they done... NOT HAPPY!!!!!!!!!!!!!!!!

 

 think this means it is time to 'move on' away from HP.. everyone I know has.. I was the last die-hard in my group to hang in there...

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Message 16 of 18
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Anyone know whether HP smart can print remotely (from another network)?

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Message 17 of 18
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I installed HPSmart on my system but it has Japanese words. I need English please. I tried re-installing and it didn't offer an option to change the language. 

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Message 18 of 18
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If HP Smart is running in the wrong language. Please try the link below to change your default language
https://www.windowscentral.com/how-properly-change-system-default-language-windows-10

 

 

JonW

I work for HP
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