chloe20 Honor Student
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Message 11 of 13
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HP Recommended

HP Smart for Windows

I am pretty much an IT retard .....very frustrated

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JoeBuddha Student
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Message 12 of 13
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HP Recommended

HP Smart for Windows

I have a LaserJet 200 color M251. EVERY app associated with the printer (print, discover from web page, etc.) can find my printer EXCEPT HP Smart. I've uninstalled and reinstalled but no dice. I printed the test page just fine from my computer. I'm on a Surface.

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Teacher Teacher
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Message 13 of 13
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HP Recommended

HP Smart for Windows

Hi. Is your surface running Win RT? Can you try running "Get HP Full-Featured Software" from the Resources section of the app (see attached)?

I work for HP.

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