Hi, my printer/scanner ENVY 6234 can print with HP Smart (version 22.214.171.124) but cannot scan with this software. An error message is displayed on my PC: 'Problem with scanner - please restart or contact HP support'.
I downloaded and ran 'Print and scan doc:tor' , some updates of my printer were done, the diag was ok.
The scanner works fine only when I use 'HP scan' software.
I guess there is a problem with HP Smart, but not with the scanner. How to fix it ?