How to set up wireless feature on LaserJet P1102W

[akk_]

I currently own the Laserjet P1102W printer and am having difficulty setting up the wireless feature.  I can get the printer to power on and function normally with my computer when I connect it to my computer with the USB cord, but have not been able to install the proper software to link my computer and printer wirelessly.

When I bought the printer it came with a software disc that either was faulty or didn't work with my computer? 

I am unsure what to download to make the wireless features accessible to my laptop.  Being able to print from my Iphone 7 would also be welcomed advice!!

I have a wireless internet modem or router (I'm not sure of the difference between the two!) but I don't know if that is useful for this setup.

Thank you for your help.

[Dvortex]

Welcome to HP Support Forum. I hope you're well @akk_  
 

I read about the printer wireless issue that you are facing and wanted to stop in to share my suggestions with you 🙂

To connect your printer to the wireless network, use a temporary USB connection. Do not connect the USB cable until the installation program prompts you. Here are the steps:

• Unplug the USB cable from the printer and computer if present.
• Go to Control panel – Programs and feature – Select all the HP LaserJet printer entries and uninstall them.
• Restart your computer.
• Now click on http://hp.care/2o1xShv to download and install the printer drivers.

• When prompted, select the Connect through a wireless network option.

• When prompted, connect the USB cable  to the computer.

• When the installation is complete, print a configuration report to make sure the printer has an SSID name.

  1. Make sure the Ready light  is on and that the printer is idle and silent.

  2. Press and hold the Cancel button , and release it when the Ready light  begins blinking.

     The Configuration report prints.

• When the Configuration Report prints, disconnect the USB cable  from the printer.

  Your printer is now set up to use over a wireless network connection.

Once the printer is connected to the wireless network, you can print from your iPhone as well 🙂 

Install the HP Smart app (Previously HP AiO Remote app) to print from your iOS device. Go to Apple store Storenstall the HP Smart app on your phone.

I found a wonderful document which will give you instructions on how to use this app. Please go through the steps here: http://hp.care/2sl1E5V 

Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂
 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[akk_]

Thanks so much for your help and clear instructions!!

The process began smoothly but I quickly encountered a problem when trying to connect to my wireless network.  The printer was unable to find it so I had to manually enter the SSID. I was careful to type exactly as it appears, case sensitive but I continued to receive error messages.  I retried several times, as well as pressing the "refresh" button. 

*I included a screenshot of the message I received.

No luck! 😞

How do I proceed? 

Thanks again.

[Dvortex]

Hello, @akk_ 

Is the printer now connected to the wireless network or is it still not connected? If the issue persists, try the steps below and check:

1. Turn off all the devices connected on your network including the PC, Smartphones, printer, modem (if present) and router. Make sure all the devices in the network are turned off / unplugged.
2. Wait for 2-3 minutes.
3. Now turn on the modem if present. Wait till all the lights are steady and idle.
4. Then turn on the router. Again wait for a couple of minutes so that the lights are all steady.
5. Then turn on the printer and other devices.

Now, try the steps in my previous message to fix the issue.

Thanks, I'll watch for your reply!

Cheers 🙂

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[dcmass]

hello, i've got a question about wifi set up

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you

[vince40]

The given solution didn't work for me; I had this printer working for years, and now that I got a new wifi system all of a sudden I can't figure out how to reconnect it to my network. Any help would be greatly appreciated.

[Cheron-Z]

@vince40

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you