Showing results for 
Search instead for 
Did you mean: 
  • ×
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
1 0 0 0
Message 1 of 2
Flag Post

My wifi only supports WPA2 AES based encryption.

HP Recommended
Officejet pro 8600 plus
Microsoft Windows 10 (64-bit)

Can I download a driver to support this or do I need to purchase a new printer.  If so, what printers support WPA2 AES based encryption?

HP Support Agent
HP Support Agent
28,524 28,477 2,353 3,567
Message 2 of 2
Flag Post
HP Recommended

@boleskel Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support and we appreciate your patience.

That said, Make the following setting changes on your wireless router, or verify that they've already been made:

  • Change the manufacturer's default name for the network name (SSID) to something unique.
  • Change the login and password of your router’s admin user account to something unique and different than the default.
  • Set the broadcast SSID to "on" or "enable" (typically the default setting).
  • For security, use a WPA or WPA2 passphrase.

The following security methods are not recommended for securing your network because they can be easily broken:

  • MAC address filtering
  • Disabling SSID broadcasting
  • WEP key encryption . If you must use WEP, the 'Open' mode is more secure than the 'Shared' mode.

For the encryption type select AES (Advanced Encryption Standard). AES is the newest and most secure way of encrypting data on your wireless network. Create a WPA passphrase that is at least 13 characters. Use numbers, letters, upper and lower case and punctuation to ensure strong network security.


Be sure to record your wireless settings, because you'll need this information when you add wireless devices to your wireless network.

When you are done configuring your router, make sure to click "Apply" or "OK" to apply the settings you've made or changed. If you are configuring an existing wireless router that already had wireless devices connected, you'll need to configure each wireless device with the new configuration information.


For details on which router is supported: click here

And If you need help connecting to the router, I suggest you use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.


P.S: Welcome to HP Community 😉


Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

I am an HP Employee

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation