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‎12-02-2019 04:28 AM

HP Recommended

I have the same problem...

IT is definitely the driver for the 8730, since the 8600 series Driver worked immediately to install.....

HP should definitely revise the driver !

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‎12-15-2019 07:41 AM

HP Recommended

First... I'll admit that I am nowhere close to being competent in computer technology and software; however, I can follow instructions and research to get a better feel of what I'm being advised to do. I have followed many threads about this issue only to run into a blind alley. However, I found a little known discussion about port settings or a port being corrupted.

 

My solution to this issue was going to Printers and Scanners (Windows 10 Pro)... then choosing (right Mouse click) the printer in question. Next, choose manage and then printer properties. Under properties choose ports. Under ports, choose the current port the printer is assigned to and delete it. You can now add a new port following the instructions to name it and click apply. I then restarted my system to assure changes were made. After months of dealing with the errors and driver not available messages, I now have two computers sharing the same printer on my Network.

 

I cannot say this is the end-all do-all answer to your issues but it certain worked for me.

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