cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
jjohns23
New member
1 0 0 0
Message 1 of 2
73
Flag Post

Printer Error

‎07-13-2020 01:55 PM

HP Recommended
Product: Photosmart 6525
Operating System: Microsoft Windows 10 (64-bit)

I have been using this printer with the same printer paper for years but today I receive an error message advising "paper too short to auto duplex>"  I have cleared jam  multiple times but problem still exists  Any ideas on solving this problem?

Reply
1 REPLY 1
Highlighted
Jay_G24
HP Support Agent
HP Support Agent
3,615 3,596 177 210
Message 2 of 2
Flag Post

‎07-16-2020 02:57 AM

HP Recommended

Hi @jjohns23

 

Welcome to the HP Support Community. 

 

To better assist you - 

 

What is the paper size and type you are using?

Are you able to make copies using the printer?

What's the application you are trying to print from? Have you tried printing from a different application or devices? 

 

Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation