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- Printer Error

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07-13-2020 01:55 PM
I have been using this printer with the same printer paper for years but today I receive an error message advising "paper too short to auto duplex>" I have cleared jam multiple times but problem still exists Any ideas on solving this problem?
07-16-2020 02:57 AM
Hi @jjohns23
Welcome to the HP Support Community.
To better assist you -
What is the paper size and type you are using?
Are you able to make copies using the printer?
What's the application you are trying to print from? Have you tried printing from a different application or devices?
Keep me posted.
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