Actually I don't have any issue with my printer. Only I have a question about what is the difference between a basic installation and full feature software and drivers. I am a HP representative and I would just like to have an exact information of advantages or disadvantages between these two options for explain well to my clients. I have searched for information on the subject, but I have not been successful.
The basic drivers install only the software needed for printing.
The full package installs additional software for scanning, faxing ( if the device has fax) printer administration tool ( to check consumables level, to better manage the printer, to monitor printers status).
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