Printer does not print but paper is there.

[Southcanuck]

When trying to print the error is out of paper when it is not.  Just before it wants to print there is a slight what sounds like a slippage of a gear and then the error appears.  I went through the doctor program as well cleaned all the wheels and still the same problem.  Tried to find a location near me to fix and none available.  Either have to buy another HP which I am not happy about or just go to another brand if this is the type of support available with the HP product.

[Betty0610]

@Southcanuck

Welcome to the HP Support Community.

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

Please do check your inbox on the forums page for the private message.

Thanks!

Have a great day!

[Stephan_So-Me]

Hello,

Since we haven't heard back from you we will be closing your case. We are still happy to help you if you need support in the future.

Best regards,

StephanSoMe

-HP Social Media Support

I am an HP Employee