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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Printer not printing

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10-08-2019 03:58 PM
I installed a new ink cartridge (black), I have a big printing job. I was able to print our 6 pages, without any issues. When I went to print out my next pages, printer will not print correctly. I now get a blank white sheet of paper. I have ran the cleaning tools, made sure paper is loaded, and took the cartridge out and reenter the cartridge, I also powered printer off/unplugged cord and turn printer back on, and still will not print. I have updated drivers and software. I'm stump and don't know what else to do to get printer to print again.
10-13-2019 05:29 AM
Welcome to the HP Support Community!
Are you able to make a copy?
Follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee