06-18-2019 10:38 AM
My iMac (2010) recently crashed and it was repaired with a new HDD installed. My HP 6700 AIO was working perfectly until the crash, however, now when I search for software & driver to download and install, I get the the message that "this is not found". Please help!
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06-20-2019 11:47 AM - edited 06-20-2019 11:47 AM
@Swaroop40, Welcome to HP Support Community!
Restart the printer and the Mac computer. Add the printer using Apple AirPrint drivers.
1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.
3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.
4.) Click the plus sign click Add Printer or Scanner, click the printer name.
5.) Click the Use or Print Using menu, select AirPrint in the pop-up menu. Then click Add.
6.) Try to print.
You can download the HP Utility for Mac from here
Let me know the outcome.
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