hp 6970 printer driver wont install

[walt6970]

HP OJ Pro 6978 Problem

Printer Driver will not install on laptop

Laptop ASUS Q500A—Win 10—v 1909—latest updates

Printer: HP OJ Pro 6978 (6970 All-in one series), SN: TH91B2R2C8, Product Number: T0F29A

Printer is on a network, prints from another computer (Win 10—v 1909) on network

Printer is visible from laptop when IP address is put in browser  (Chrome)

Laptop can Ping printer from IP address

Printer can print from iphones, can scan to Asus laptop

Printer can print ‘self test’ in Easy Start from ASUS laptop

Have tried to install printer on laptop using 123/hp.com—Easy Start---No Install

Have tried to install printer using Print & Scan Doctor

          Uninstall—Reinstall--Restart

          Goes through all motions but only installs Scanner—No printer driver

          When open 6970 Properties or try to print from 6970 get:  ‘Driver unvailable’

Have use all Troubleshooters---they say there is no problem---printer working ok

Need to talk (NOT CHAT) with tech support

[sandytechy20]

@walt6970

Welcome to HP support community.

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer full feature driver

Click here to download the driver

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.