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i can print from my phone but can not from my MacBook Air. I think i deleted something.

HP Envy 5530 [edit]
macOS 10.14 Mojave

I think i deleted somethnig on my MacBook trying to get more space the other day. I can print from my phones but not from my MacBook. Is it drivers I need to possible reload or what? I tried to download a drive but it was Microsoft related. where do i fine drives for MackBook

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i can print from my phone but can not from my MacBook Air. I think i deleted something.

@washerdoc, Welcome to HP Support Community!

 

Add the printer using Apple AirPrint drivers-

 

Click the Apple menu, and then select System Preferences.

Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.

Click the Plus sign, and then click Add Printer or Scanner.

Click the Use or Print Using box, and then select AirPrint

 

Select AirPrint from the Use menu

 

Click Add to add the printer to the list.

Try to print.

 

You can download and install the HP Utility from here

 

Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
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i can print from my phone but can not from my MacBook Air. I think i deleted something.

I got to the point where you select air printer and it was not there.

 

It asked me to choose a driver and the option was to AUTO SELECT and it could not communicate withthe printer. I can tell you this. I have my printer cable hooked up to printer and i can print using the printer cable but i must have deleted something because it worked for years with no problems. 

 

Screen Shot 2019-09-05 at 8.19.39 AM.png

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i can print from my phone but can not from my MacBook Air. I think i deleted something.

@washerdoc

 

Reset the printing system

If the issue continues, reset the printing system on your Mac. This removes all printers and scanners—including their print jobs and settings—from Printers & Scanners preferences.

  1. Choose Apple menu > System Preferences, then click Printers & Scanners.
  2. While holding down the Control key on your keyboard, click anywhere in the list of devices.
  3. Choose “Reset printing system” from the menu that appears:

 

Now add the printer using Airprint drivers and try printing.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
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i can print from my phone but can not from my MacBook Air. I think i deleted something.

I reset the printer. I plugged in the printier cable and if found the printer. I clicked ont he printer to add adn the AIRPRINT showed up at the bottom of window. I clicked add and it added the printer. I unplugged the cable and tried and still it would not print.

 

Screen Shot 2019-09-06 at 7.57.07 AM.pngScreen Shot 2019-09-06 at 7.56.20 AM.pngScreen Shot 2019-09-06 at 7.55.52 AM.png

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