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KHOH81 Student
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my computer is not communicating with printer, no printing, but the printer is connected to WIFI

ENVY 5055

will not print from computer - get ERROR message.

Will copy and scan.

I have reinstalled software, not resolved, clearly I am doing something wrong

 

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HP Support Agent
HP Support Agent
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my computer is not communicating with printer, no printing, but the printer is connected to WIFI

@KHOH81,

 

Thank you for reaching out to the HP Support community!

 

Please provide the below information to assist you with an accurate resolution.

  • The computer that you have is that a Windows or a MAC?
  • What is the error that you get when you try to print?

ATHARVA_GP
I am an HP Employee

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