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golfnsew
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new printer, old computer compatibility issue

HP OfficeJet Pro 8020
Microsoft Windows XP

Any chance of getting my new printer to work with my XP computer?  HP OfficeJet 8020

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HP Support Agent
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HP Recommended

new printer, old computer compatibility issue

@golfnsew, Welcome to the HP Support Community!

 

HP OfficeJet Pro 8020 All-in-One Printer series does not have drivers for Win XP on HP Support site. However, you may install the printer using windows built-in driver. 

Refer to this document to know how. If you do not find Officejet 8020 in the list of printers under HP, select a generic driver - Deskjet 990c.

Try printing.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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